Why Effective Medical Practice Management is Essential
The components of a highly successful practice don’t just involve delivering the best care to patients, but also optimized medical practice management. Managing a medical practice ensures that all operations are running efficiently and smoothly so that your patients have a better patient experience and you’re receiving your due revenue. It’s a chain reaction that leads to more patients and better healthcare, and eventually a profitable practice.
Medical Office Management plays a vital role in supporting healthcare professionals in the industry, who are faced with many administrative, legal, and ethical issues that they must address and which require critical decision-making processes for the good of the patient, physician, healthcare team, and the organization. The administrative/management and medico-legal aspects of healthcare are critical components of the physician/patient relationship and directly affect the team members performing patient care and supporting the treatment of patient care from an administrative standpoint.
You may have built a solid foundation for your medical office management, but these tips are a great reminder of the little things that make a difference in staff morale, efficiency, and patient satisfaction. If you put aside the perception of being too busy, you can accomplish more than you would otherwise think and have the opportunity to make worthwhile decisions that affect the entire clinic. One decision you might consider is outsourcing the often stressful, complicated, and time-consuming task of medical billing. Medical practice management is a major undertaking that seems to become more complex and challenging with every passing year. Once a part-time job that was often delegated to a physician’s family members, managing a medical practice today requires a wide range of skills and experience to navigate complicated financial, legal, and staffing issues that can impact even the smallest players in the healthcare industry.
Whether your medical practice employs its own practice manager or relies upon an external practice management consultant, there are many steps you can take to improve your practice’s operations. Here are a few medical practice management resources, tips, and advice that can help your medical practice services run smoothly and enable sustained growth over time.
Work diligently. Respect everyone. Don’t gossip. Act with kindness and gratitude. Dress professionally and be on time. If you carry yourself in this way and embody these attributes, your staff will understand the expectation and do likewise. This makes sense; after all, medical office management is about leading.
2.Return phone calls and emails promptly. Are there other staff members who can do this? Yes. But by helping out a little bit each day, you are doing a courtesy both to the office staff and the patients. It’s a small effort to increase office morale and customer satisfaction.
3.Network with others involved in medical office management. This will allow you to share ideas, find what is working well for them, and market physicians and services better.
4.Reduce Patient wait times using smart scheduler systems, or by allotting enough space in between patients, so, if there are difficult patients that needs more time, you can manage them and not have other patients wait in the lobby. Patients with nonurgent needs who experience prolonged wait times(in the clinics) have been shown to have a higher rate of noncompliance and appointment no shows. (Kehle et al., 2011; Pizer and Prentice, 2011).
Why Trucare?
Focused: Dedicated Practice Management Specialists
Experienced: Experienced Revenue Cycle Management
Specialized: HIPAA Certified, Speciality Billers
Cutting Edge: Technology Driven — No BS or Redundancies
Resourceful: Always Ahead of the Compliance Curve
Affordable: No client too big or too small. Rates as low as 2.49%.
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